First of all, congratulations, you have chosen the best gift anyone could give! 🥰
How you can gift a WeRoad experience -
You can buy a gift card from our shop by clicking on "Buy Now" next to the image of the gift card you want to buy. Once the card payment has come through, we will immediately send you your gift card via email as a PDF with instructions on how to use it.
If you prefer to pay by bank transfer, simply call or contact our Customer Care via WhatsApp on +442382356459 (Monday - Friday from 9:30 a.m. to 6:30 p.m.) or email us at hello@weroad.co.uk
Once the bank transfer is completed, you will receive an email with a PDF with gift card and instructions on how to use it.
You can choose to print the Voucher and give it to your friend, or you can send it to them by email.
How does the gift voucher work and are there any terms and conditions?
To use the gift card, you first need to choose and book a WeRoad trip. During check out, enter the code we sent to you in the "Promo Code" box, which you can find next to the "Continue" button.
The gift card is valid also for bookings for more than one person.
The voucher expires two years after issue: you can choose to book any destination at any time of the year, but the purchase must be made within two years from the date the voucher was issued.
This means that the booking must be made within two years of issuance of the gift card - however, the departure date of the trip can occur after the expiry date of the voucher.
Gift cards cannot be combined with other ongoing promo codes, other vouchers or other gift cards.
The voucher is not refundable, exchangeable or convertible into cash and cannot be credited to any credit card or bank account.
You can read the full Conditions of Sale and Use by clicking here.
My friends and I want to buy a WeRoad gift card a present for someone, can we split the cost?
Unfortunately, it is not possible to divide the amount, the gift card has to be paid in full in one transaction when purchased.
What happens if the amount of the gift card is not equal to the cost of the trip?
No problem! In the event the chosen WeRoad trip costs more (than the gift card), you simply have to pay the difference.
In the event that the chosen WeRoad trip costs less (than the gift card), we will issue a new gift card after booking of the value of the difference.
What happens if I have to cancel a WeRoad purchased with a Gift Voucher?
If you cancel the WeRoad trip you booked with the gift card, we will issue you with a new voucher of equal value. This new voucher will, however, have an expiry date of 6 months.
Cancellations are however subject to conditions that you can read here.
Can I use the Voucher to pay the balance of a trip?
Vouchers can only be used for new bookings and cannot be used on existing bookings.